Callture Inc. Hot

 
4.7 (17)
6119   4   3   0   0   0
sanjay   July 24, 2015  

User reviews

17 reviews

 
(15)
 
(1)
3 stars
 
(0)
 
(1)
1 star
 
(0)
Overall rating 
 
4.7
 
4.6  (17)
 
4.8  (17)
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Ratings (the higher the better)
Ease of Setup/Transfer:
Customer Service
Value
Comments
17 results - showing 1 - 5  
1 2 3 4  
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Nick Ripley
Overall rating 
 
5.0
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
5.0

Great service

Very affordable, and got live human help to get things up and running. Great solution for my needs.

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Meri
Overall rating 
 
5.0
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
5.0

Great service, great pricing

Callture is a great company for hosting your toll free numbers - due to quick human customer service by phone - and for your business calling needs - due to their low rates and easy to use web interface. We've used Callture for years now.

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antoine
Overall rating 
 
1.7
Ease of Setup/Transfer: 
 
3.0
Customer Service  
 
1.0
Value 
 
1.0

it might work it might not work

We have been with Callture for a couple of years now and we are finally moving on to a better service.
the problems we are experiencing are:
our 1-800 number suddenly unreachable.
voicemails suddenly corrupted
voicemail to email service suddenly stops working
bugs in the web interface
the problem is that you won't notice your service is failing but your customers do, so we figured the few dollars we save with Callture/Telcan dus not weigh up to the business we lose caused by their unreliable service
we have to call ourselves every morning to make sure our phones are still working and our messages are being forwarded
it also takes the support team usually hours/days to fix a problem.
Callture is actually a really good idea and it has great options and it would be awesome if it was reliable but it isn't

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Joseph Wollmann
Overall rating 
 
5.0
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
5.0

Awesome.

My experience was awesome! The Customer service agent worked hard to get my phone number hooked up and spent time helping me find the right plan that works for me and my business. Totally recommended A+.

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Kelly KS
Overall rating 
 
5.0
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
5.0

Excellent

Callture is a great company with great open minded people working in and around it. I have met a number of Callture's employees including VP, and each and every time they took the time to address any issues. The virtual BPX platform is great, easy to use - but some advanced features such as local routing/postal code routing options are not present. Well, at least for the last year or so, I haven't seen it on their platform. In respect to customer service, they do their best - but of course there is always room for improvements. Overall, I"m very happy with Callture and I will continue to use their service.

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