Easy to Work With But....
I've been a customer with Line 2 for several years with several phone lines transferred from Bill's service. I have enjoyed the ease of use and continual upgrades to the interface. One thing I dislike is the lack of live phone support. They call you only after you submit a request IF your request warrants a call. Otherwise, email only. The email support is not instant, and the response time varies, but I'm not displeased as the value is still good. Overall, I'm a happy customer.
Great SMB Option
Line 2 is great for anyone that needs a toll free service. I have been using it since it was Toktume. It is very easy to setup and use and i love the Line 2 app on my cell phone which allows me to keep an eye on call to my office and answer it remotely if needed. I like that Line 2 now allows the desktop app and mobile app to be logged in multiple places. Its also nice that you can setup it up as a complete IP PBX with extention etc for $12.45 per business extention. Things to watch out for is they use to advertise as unlimited calling however there is a 5000 minutes a month useage policy however if you have multiple extentions then each 5000 minutes is bundled. Also when they were Toktume i loved having a live answer helpdesk however in the past year or two they have gone away from live answer and its simply a online ticket system, this was a problem last year for me when they toll free sms stopped working and they didnt have a sulution for months also recently they have had couple major outages that have caused our toll free number to now work otherwise they have been a great service that just works.