Telepacific Communications

Telepacific Communications Hot

 
3.3 (4)
1460   0   3   0   0   0
sanjay   July 24, 2015  
 
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Telepacific Communications

General

Category
Gallon (Large)
Description
TelePacific Communications provides comprehensive connectivity, cloud and continuity solutions to 75,000 locations for customers ranging from small businesses to enterprises with hundreds of sites.
Offers a full spectrum of traditional and next-generation voice services.
BBB complaints / Rating
44 / A-
Contact Details
Customer Service Phone: 800-399-4925

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User reviews

4 reviews

Overall rating 
 
3.3
Ease of Setup/Transfer: 
 
3.5  (4)
Customer Service  
 
3.5  (4)
Value 
 
3.0  (4)
Ratings (the higher the better)
Ease of Setup/Transfer:
Customer Service
Value
Comments
Robert Cullen
Overall rating 
 
4.3
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
4.0
Value 
 
4.0

800 to Telepacific - No Problems

I have 8 sites in California with Telepacific. The move of a purchased 800 number to Telepacific was straightforward. 800numbers.com knows their business and Telepacific new their business, therefore the move worked well. Everyone knew what was going on.

I have used Telepacific for over 10 years. Their customer service has improved dramatically over the last 3 years. One nice thing is that they have their own techs that they will send to the site not contractors!!

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Bruce Peotter
Overall rating 
 
4.0
Ease of Setup/Transfer: 
 
4.0
Customer Service  
 
4.0
Value 
 
4.0

Moved my 800 number

Telepacific smoothly moved my 800 numbers to their service. I sublease from another company and it still was seamless.

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Jim Hollen
Overall rating 
 
1.0
Ease of Setup/Transfer: 
 
1.0
Customer Service  
 
1.0
Value 
 
1.0

Buyer Beware

The basic service is ok, but we got burned on our Internet plan with them. We told their rep we wanted to upgrade our bandwidth, and we assumed it would be for the duration of our contract. Instead in the fine print which was not mentioned by the sales rep, it locked us in for another 3 years at a rate which was not competitive. I wrote 2 letters to management at the company and tried calling our rep multiple times. No one ever got back to me. I would not do business with this company again.

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Murem Sharpe
Overall rating 
 
4.0
Ease of Setup/Transfer: 
 
4.0
Customer Service  
 
5.0
Value 
 
3.0

We matched our local number and love the combination for marketing

We matched a local and toll free number with you and have them all in their hosted system. It's a great combination that I would recommend.

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