Texting and economical
We switched all our phone numbers to Twilio for one reason, you can call and text on the business phone number. It gave us the ability to text (both SMS and MMS) with our customers. This has cut our time significantly and also Twilio prices are much cheaper overall.
Twilio is the future.
Easy to use service for developers
Twilit is awesome. Their processes are clear and easy to understand, and the number porting process was fast and simple. We're very happy with Twilio.
Twilio is stupid simple. When I ported my number over, they gave clear step by step directions, along with a ton of status updates when I needed to take action. They are pro and I don't know why you would want to use anyone else (outside the cost)
Very happy with Twilio
I've been using Twilio for various voice related projects and never had any issues. I have full control over all aspects of processing calls. Twilio has created a really nice eco system for voice related projects.
Great platform for development of telephony apps
As lot of reviewers mentioned Twilio is not a telephone services company but robust platform for development of telephony applications. Geared for developers and corporations with in-house dev teams, Twilio allows easy development of applications which would otherwise be out of reach of many firms. Porting a number is a breeze and customer service is very responsive.
Though not everybody's cup of tea, Twilio can be your best bet if you know how to work it.