UniTel Voice Hot
Great Support and Value
I realized recently that someone wanted to take my number from me by using online tactics to get me to give it up. Since I want to keep that number and have it printed on all of my marketing materials, business cards, shirts, etc., I called into customer service and they used their technological capabilities to limit the exposure of these online predators and saved me so much time, money and grief! Thanks Unitel!
We've been using Unitel for many years with absolute satisfaction every time. Bill, Tony, Gina and the rest of the Unitel team are exceptionally responsive and have a 100% focus to customer service. We've used Unitel for six or seven 800 numbers through the years, some for businesses, some for fun. Didn't matter, they really went the distance to get us the numbers we wanted. One number took over a year to get. Didn't matter, Bill and his team coached us the entire way through the process until we were successful getting it. I can't speak highly enough of Unitel. I have NEVER had such great customer service from any company that compares to Unitel. I highly recommend them.
It was an easy transition and I appreciated the great customer service I received.
Transition was simple..
The transition was simple and without hassle. We will definitely use their service again, and would recommend them.
Ranking in customer service all of my experiences have been great! I tend to find understanding and getting used to new technology or processes frustrating. From the beginning Bill Quimby at 800 numbers went out of their way to guide me through the process, great follow up. Once we were on board with Unitel Voice I've had to rely on Unitel customer service and have been greatly satisfied with the quality of service and follow up their team offers. Only minor complaint, but I think it has to do with our internet service vs. being a Unitel issue, when on calls through the 800# there is about a 1 second or more delay causing some communication stumbles on occasion, otherwise very happy and very much advise going through 800 numbers .com (Bill Quimby) and Unitel Voice. Was very easy to set up!