Vonage Hot

 
4.7 (19)
4158   0   3   0   0   0
sanjay   July 23, 2015  

User reviews

19 reviews

 
(15)
 
(3)
 
(1)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.7
 
4.7  (19)
 
4.6  (19)
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Ratings (the higher the better)
Ease of Setup/Transfer:
Customer Service
Value
Comments
19 results - showing 1 - 5  
1 2 3 4  
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K. H. Wong, PhD
Overall rating 
 
5.0
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
5.0

Quick Easy and Economical

My nonprofit organization bought two toll free numbers from 800numbers.com and was put to use immediately. The purchase/confirmation process was quick and easy, and the price was very economical. I am glad to have found this organization with such wonderful service.

K. H. Wong, PhD, QEEG
Founder & President
Society To Protect Medical Consumers, Inc.
Orlando, FL

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Rick Yeager
Overall rating 
 
3.0
Ease of Setup/Transfer: 
 
4.0
Customer Service  
 
4.0
Value 
 
1.0

Poor Quality

I have switched to Nextiva. When Vocalocity switched to Vonage Business I was hoping for better service and call quality. It went downhill. They switched me from servers in Virginia to servers in Portland Oregon, much further distance. The call routing with the low cost vendors they use became a larger failure. I could not call to numbers in our NJ, PA & DE markets and had to email customer service on a daily basis with the problems.
It took months to find a hosted VoIP vendor that could provide service required as we operate as multiple companies from the same office.
After switching to Nextiva our call quality jumped drastically. Calls are now crystal clear and we haven't had many issues with loss of service or call routing.
I would strongly advise that you bypass Vonage Business and contact Nextiva.

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Kamilah
Overall rating 
 
5.0
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
5.0

Love Them

I have been a long time customer of vocalocity (Vonage business). It was so easy to port the number over to them. Great service!

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denise
Overall rating 
 
5.0
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
5.0

Good service

i value Vonage for my busniess phone.

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(Updated: October 16, 2015)
Ricardo Ribeiro
Overall rating 
 
4.7
Ease of Setup/Transfer: 
 
5.0
Customer Service  
 
5.0
Value 
 
4.0

Overall OK

Service overall is OK, I have some connectivity issues, phones reboots few times a day, sometimes calls drops. But I'm not sure if is their fault or its the 20mb upload speed for 5 phones we couldn't figure it out yet! But I still recomend their services.

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19 results - showing 1 - 5  
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